Contact us

If you need any information, help or support, please contact Healthwatch St Helens on:

Telephone: 0300 111 0007

Email: [email protected]

Post: 2nd Floor, Beacon Building, College Street, St Helens WA10 1TF

Help and advice with complaints

Although most people using the health service are happy with their care and treatment, things can sometimes go wrong. If you're not satisfied with the service you've experienced from a hospital, doctor, dentist, local surgery or other NHS provider, you are entitled to complain about it.

We can help you make this complaint, by providing a free, confidential and independent service designed to help you understand your rights and make informed choices.

You can contact the Healthwatch Independent Compliants team on 01744 457 105 or email [email protected]

For complaints or comments about social care including independent companies delivering care in people's homes, contact St Helens Council on 01744 676 600 or email [email protected].  If you wish to express concern about an individual who is receiving poor standards of care email [email protected]

Use this form for general contact and enquiries. Please complete all fields.