• Text size
  • A
  • A
  • A
Your spotlight on local services

Next event

Healthwatch St Helens Listening Event - The Urgent Treatment Centre will take place on 27 Feb 2020

Location: The Beacon Building, College Street, St Helens, WA10 1TF

Patient Access - Proxy access now available


What's new?

You can now use Patient Access on behalf of loved ones and those you care for to book appointments, order repeat prescriptions and, where appropriate, view and share medical records.

Who is this aimed at?

This is designed for all users of Patient Access who need to use the service on behalf of someone else.  This may include:

  • Familes with young children
  • Those who care for a family member or friend who finds using the internet difficult
  • Professional carers

Why are we doing this?

We have received many requests from both patients and GPs ove the past year to build this capability, and we've been working hard to ensure that we've built it in a way that is simple to use and most importantly, clinically safe.

How does it work?

You can view more information here on how this works and what it looks like in Patient Access.

How do I access this feature?

To use Patient Acces on behalf of your loved ones or dependents, you must request access via your GP.


Find Our Facebook Page

Get in touch

Tell us your views about local health and social care services:

Telephone0300 111 0007

Email: info@healthwatchsthelens.co.uk

Twitter: @HWStHelens

Click here to sign up for our e newsletter

Become a member

Patient Opinion - Your Stories in St Helens