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North West Ambulance Service Helps St Helens Residents To Stay Well


North West Ambulance Service (NWAS) has joined forces with NHS St Helens Clinical Commissioning Group (CCG) to encourage local residents to make the most of their local chemist by visiting for advice about health issues and registering for the NHS minor ailments scheme.

Passengers travelling to and from non-urgent healthcare appointments with NWAS’ Patient Transport Service (PTS) will be handed a care at the chemist leaflet, as well a leaflet containing tips to avoid ordering too much prescription medication.

In addition, NWAS has developed a leaflet containing tips from the Mental Health Foundation to encourage people to boost their mental wellbeing, which will also be shared with PTS patients.

The leaflet distribution is part of an ongoing scheme launched by NWAS in October 2017 aimed at making the most of the 1.5 million patient journeys undertaken by PTS each year across the North West region, by taking the opportunity to share information about various important health topics.

Previous topics by NWAS include leaflets about the seasonal flu vaccination, staying well in winter and a collaboration with Age UK focussing on how to live healthily and happily for longer. The most recent leaflet – “Looking After Your Mental Wellbeing” - was developed following survey feedback from PTS staff and patients who said they would like to see advice on mental health matters provided through the scheme.

Nathan Hearn, PTS Contract Delivery Manager, said “The nature of our service means we spend time with many different patients every day. We recognised that, by joining forces with local health services, we could make even better use of that time by helping to share important health messages and information about locally available services.”

PTS crews handing out health information leaflets is just one of a number of service improvements currently being made across NWAS, as part of the Transforming Patient Care programme. The programme has already seen the introduction of a number of initiatives to improve care for patients, by supporting them in the right way as early on in their NHS experiences as possible.

For more information about NWAS, visit www.nwas.nhs.uk or follow us on Twitter @NWAmbulance or find us on Facebook, search for nwasofficial.


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