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Your spotlight on local services

Enter and View Reports

'Enter and View' is the opportunity for authorised representatives of Healthwatch St Helens:

  • To go into health and social care premises to hear and see how the "consumer" experiences the service
  • To collect the views of service users (patients and residents) at the point of service delivery
  • To collect the views of carers and relatives of service users
  • To observe the nature and quality of services – observation involving all the senses
  • To collate evidence-based feedback
  • To report to providers, CQC, Local Authority and NHS commissioners and quality assurers, Healthwatch England and any other relevant partners
  • To develop insights and recommendations across multiple visits to inform strategic decision making at local and national levels

Please find below reports of visits completed that can be downloaded.


Birchley Hall Care Home, Birchley Road, Billinge, St Helens, WN5 7QL - 21st October 2019

Prospect House, Blundells Lane, Prescot, L35 6NB - 10th October 2019

St Helens Hall & Lodge Care Home, Elephant Lane, St Helens - 13th August 2019

Parkside Care Home, 280 Prescot Road, St Helens, WA10 3AB - 24th April 2019

Greengate House, Samuel Street, St Helens. WA9 5LT - 4th April 2019

Alexandra Care Home, Wargrave Road, N-le-W, WA12 8EX - 6th December 2018

Segal Gardens, 436 Fleet Lane, Parr, St. Helens. WA9 2NH - 4th December 2018

Cedric House Interrim Report - 27th July 2017

Colliers Croft Care Home, Clipsley Lane, Haydock, WA11 0JG - 15th February 2017

St Helens Hall & Lodge Care Home - 21st May 2015

Stocks Hall Care Home - 13th May 2015

Ruskin Lodge, Swinburne Road, St Helens WA10 6AW - 6th May 2015

Ranelagh Grange Care Home, Stoney Lane Prescot. L35 9JZ - 29th April 2015

Brookfield Support Centre, Park Road, St Helens. WA12 9FX - 18th December 2014

Victoria Care Home, Victoria Street, St Helens. WA11 8DA - 11th December 2014

Linear Park, Bradlegh Road, Newton-le-Willows. WA12 8RA - 12th November 2014

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Tell us your views about local health and social care services:

Telephone0300 111 0007

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